For Product and Repair Inquiries

  • We only accept repairs for ACE LUGGAGE products sold by our company.
    Repair acceptable brands are yezoLABO, y43 and ACE LUGGAGE.

    For inquiries regarding ACE Co.,Ltd. products, please click the button below.
Contact | ACE Customer CenterHow to Identify Eligible ACE LUGGAGE Products.
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Inquiry

  • Notes on entering your email address

    If the email address you entered is incorrect, we may not be able to reply. We apologize for the inconvenience, but please double-check the email address you entered and registered.

  • Regarding product inquiries

    Here we accept inquiries regarding only our own brands (yezoLABO, y43, ACE LUGGAGE) sold on this website [ACE LUGGAGE online site].

    In addition, if you purchase using hometown tax donations, your purchase will be managed by the company that operates the website to which you made your donation. Please contact the website to which you made your donation directly.

  • About inquiries

    We are currently taking time to respond to your inquiries.

    In addition, please note that inquiries received on holidays will be confirmed on business days. Thank you for your understanding.