Thank you very much for your continued patronage of the ACE LUGGAGE online store.

Recently, we have confirmed that our products are being illegally resold on various e-commerce platforms.

We completely prohibit the use or sale of our products for commercial purposes such as resale (including businesses that do not have a sales contract with us). Resale of products after purchase is strictly prohibited even if they are unused and unopened.
Please refrain from using the buying and selling services of our products on flea market sites, flea market apps (such as Mercari), internet auctions, etc.

Please note that we cannot take any responsibility for any issues regarding our products or shipping if you purchase from a reseller or individual.

As of January 2024, our products are only sold through this online store . (This does not apply to some purchased products.)

In order to prevent resale or resale for commercial purposes, if we find unnatural bulk purchases or excessive number of orders, we may put your order on hold before shipping the product, and cancel it if we find that the purpose is resale. Please note.

Orders that fall under the following categories may be cancelled if we deem them inappropriate, regardless of whether the orderer intends to resell the items.

● If you purchase an amount or quantity that significantly exceeds our average purchase amount or quantity in a single order
● If you purchase the same item multiple times in multiple installments over a short period of time
● If multiple purchases are made with different purchasers and shipping addresses
● If you purchase up to the maximum quantity stipulated for each item from multiple different accounts that have the same or similar shipping and orderer addresses
● If we determine that the purpose is resale

We appreciate your understanding so that our customers can continue to use our products with peace of mind.