This time, at the ACE LUGGAGE online store,

There was an incident where the delivery note included with the product was sent incorrectly.

We take this situation seriously and will strive to prevent recurrence by thoroughly implementing our management system.

We sincerely apologize for the concern and inconvenience caused to customers using the ACE LUGGAGE online store.

All of our employees will work together to ensure that such mistakes do not occur in the future.

We look forward to your continued patronage.